FAQs

Here are answers to some of the most commonly asked questions.
If you can’t find what you need, please contact us!

  • 24G
  • DRIVE
  • FUEL
  • CLUTCH
Can I purchase both content creation and the DRIVE LXP?

Yes, DRIVE Learning Performance Technologies provides cloud-based software that engages your learners through ongoing micro-learning, social engagement, and nano rewards.  FUEL Learning Services is our learning strategy company that literally wrote the book on how to leverage our DRIVE LXP.  We can provide end-to-end serviceability or simply consult and provide your current training partners with a tune-up on how to get the most out of DRIVE LXP.

How long has 24G been a company?

24G has been in business for 16 years.  24G was founded as a digital agency with a focus on digital experiential and digital training.

What does SOC2 compliance mean?

24G is a SOC 2 Type 2 company. We renew certification through 3rd party validation every year.  For our customers that means that we are doing the work to ensure that we are followng security practices that will help protect your data when it is in our hands and on our systems.

Can you work with our other agencies?

Yes! We play well with others.  24G was founded on the principle that we are not there to replace what works.  Our goal across all of our companies are to help our customers and their trusted partners work better.

Can you apply my company’s branding to the interface?

Yes, the product can be fully skinned to meet with your brand standards.

What industries do you work with?

We are industry agnostic, but many of our clients are automotive.

Can we use SSO for your products?

Yes, we can integrate with most SSO and third-party authentication protocols.

Can the DRIVE LXP and DRIVE CONNECT tool integrate with the LMS we currently use?

Yes, our products were built with flexibility in mind. Our systems can integrate with your LMS and make your data actionable through api and flat file integration.

What does SOC2 compliance mean?

We are a SOC 2 Type 2 compliant company that renews it's certification through 3rd party validation every year.  For our customers, that means that we are doing the work to ensure that we are following security practices that will help protect your data when it is in our hands and on our systems.  It will also help provide assurance to you IT and Information Security resources that you are in good hands.

Do you fill the DRIVE LXP platform with trainings for us?

Our sister company, FUEL, can provide multiple levels of support from white gloves to content coordinators. If you have training and communication partners we can also help up-skill them to maximize your performance.

Can you host SCORM compliant training on your platform?

No, we are not a SCORM-compliant LMS, but we can integrate with XCode and LMS APIs

Do I have to use your Studio 24G for my recording needs?

No, we can provide full service media production at your location or ours!

Does your team travel?

Yes! Domestic or international.

Can you collaborate with our existing agencies?

Yes. We are happy to collaborate with your current agency and vendor partners to craft the best solution for your learners.

Do you facilitate in-person instructor-led training?

While we focus primarily on eLearning and blended solutions, we do have extensive experience in the instructor-led training and coaching space and would be happy to discuss your needs in this area.

What type of industries do you work with?

We work heavily in the automotive space, and specialize in retail network engagement.

Do you create SCORM-compliant trainings?

Yes, and can author SCORM content on your preferred software.

Do you offer full white glove support?

Yes! Our turn-key content services will support and scale with your audience and content needs.

Do you create video games?

Yes/No. We create interactive games for events, but not standalone video games.

Does CLUTCH have activations we can use off the shelf?

Yes, we have products that we can customize and license for your experience needs.

Can you collaborate with our existing agencies?

Yes.

Can we white-label you?

Yes.

Do you build apps for the appstore?

No, we create native apps for events for provided devices depending on the experience.

Do you build web apps?

Yes.

Do you build microsites?

Yes, we create microsites that drive users to engage for the event.

Do you build websites?

We are not a website creation agency, but based on the specific project we do make event-based websites that have finite start and end dates.

What’s your standard turnaround time?

4-6 weeks depending on the creative.

Will you work globally?

Yes! We have worked in several countries and are open to working anywhere!

Do you do any fabrication?

No but we will work closely with your fabrication company to integrate the technology.

Have another question?

We’ve got answers!  Reach out to us anytime.

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